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DZ Fleet Suite
Fleet AI Add-on

How Fleet AI Works

Transparent information about subscription tiers, daily request limits, data packs, and reset schedules — so you can plan usage across your team.

What is Fleet AI?

Fleet AI is an optional add-on that embeds an AI assistant directly into your fleet dashboard. Your Fleet Managers and Technicians can ask maintenance questions, get work-order diagnostic suggestions, and get fleet-context-aware answers — without leaving the app.

Fleet AI is separately billed from your base plan and available on every plan tier: Starter, Professional, and Enterprise. It does not affect your base subscription and can be added, changed, or cancelled at any time.

Fleet AI provides suggestions, not an authoritative diagnosis. A qualified person should review its output before approving repairs, safety decisions, or compliance actions. The assistant can use fleet context available in DZ Fleet Suite, but it cannot inspect a vehicle or replace manufacturer guidance.

Fleet AI responses depend on the prompt and available account context. Use the same care with information entered into AI chat that you use elsewhere in the platform; data handling is governed by the DZ Fleet Suite Privacy Policy.

For base subscription features and billing, see fleet management software pricing. Fleet AI request limits and data-pack credits are separate from the base plan.


Subscription Tiers

Three tiers are available, priced by daily request volume. Changes take effect immediately from your account settings.

Fleet AI subscription tiers, daily request limits, prices, and recommended use
TierDaily RequestsPriceBest For
STARTER 20 / day $15 / month Individual managers or lightly-used shops
PRO 60 / day $25 / month Active maintenance teams with daily AI use
MAX 150 / day $49.99 / month High-volume shops and multi-terminal fleets

All tiers include AI chat and work-order diagnostic suggestions for Fleet Managers and Technicians.


Daily Rate Limits

Each tier has a daily request ceiling. This limit keeps the service cost-predictable for you and infrastructure costs manageable for us — so we can keep prices low for everyone.

Daily limits reset at midnight UTC. The counter is per account (organization), not per user — your whole team shares the daily pool. If your operation regularly hits the limit, upgrading your tier or adding a data pack is the right move.

There is no rollover — unused requests do not carry to the next day. Requests that fail due to AI unavailability or a network error are not counted against your daily limit.


Data Packs

Data packs fund your shop's voice-to-structured entry and provide extra Fleet AI capacity without changing your subscription tier. Each admitted voice recording uses one credit. Fleet AI draws from packs only after your daily subscription ceiling is exhausted, and credits never expire.

50
$9.99
requests · never expire
150
$24.99
requests · never expire
500
$69.99
requests · never expire

How packs work: Pack credits are stackable — multiple packs add up, not replace each other. On a normal day you use your subscription quota first; pack credits act as overflow only when the daily ceiling is reached. Pack credits have no expiration and no daily reset.

To purchase a data pack, use the Billing section in your account or contact us at helpdesk@dzfleetsuite.com.


Frequently Asked Questions

Do all users in my account share the daily limit? ▼
Yes. The daily request ceiling is per account, not per user. Everyone with AI access — Fleet Managers and Technicians — draws from the same daily pool. If you have a large team, consider a higher tier.
What happens when I hit the daily limit? ▼
Fleet AI shows a message in the chat with your current usage and options to upgrade your tier or use a data pack. The service resumes automatically after midnight UTC when the counter resets.
Do failed requests count against my limit? ▼
No. Only successful AI responses consume quota. If the AI service is unavailable or the request fails for any reason, your counter is not incremented.
Can I stack multiple data packs? ▼
Yes. Pack credits stack — two 150-credit packs give you 300 pack credits. They are consumed in order after your daily subscription ceiling is reached, and they never expire.
Can I change or cancel my AI tier at any time? ▼
Yes. You can upgrade, downgrade, or cancel your Fleet AI add-on at any time from your account settings under Billing. Changes take effect immediately. Cancelling the AI add-on does not affect your base plan.

Optional add-on · Available on all base plans

Fleet AI Maintenance Assistant

Give technicians and fleet managers a fleet-aware assistant for maintenance questions and work-order suggestions inside the platform. Fleet AI is optional and is not required for core maintenance.

Photo Diagnosis

Use a photo for an AI-assisted assessment of visible wear, leaks, damage, and other maintenance concerns. This is visual review, not an authoritative diagnosis or a replacement for a qualified inspection. Photos are used for the current response and are not retained in chat history.

Fleet-Aware Context

Use available vehicle records, repair history, and open work-order context to inform maintenance questions. Answers depend on the accessible fleet data; the assistant does not know unrecorded conditions.

AI Suggest on Work Orders

Generate a structured repair suggestion covering likely cause, repair steps, parts to check, and safety notes. A person reviews the suggested work; it is not an approved repair instruction.

Role-Aware Responses

Technicians receive hands-on maintenance suggestions; fleet managers receive operational insight and cost context, using available information and their permitted role.

Human review required. A qualified person must review AI output before repair, safety, or compliance decisions. AI suggestions are not an authoritative diagnosis. Voice intake creates structured drafts for review before confirmation; voice recordings use shop credits.

Starter $15Pro $25Max $49.99

Monthly per account · Available on all base plans · Optional subscriptions, billed separately from your maintenance plan.

Ready to Add Fleet AI to Your Account?

Choose the tier that fits your team. Cancel or change any time from your account settings.

See Fleet AI Pricing →

Questions? helpdesk@dzfleetsuite.com