Privacy Policy
Last updated: September 7, 2026
This Privacy Policy explains how DZ Fleet Suite ("we," "us," or "our") collects, uses, and shares information when you use our websites, platform, and mobile applications (the "Service"). Most data in the Service is entered by business customers ("tenants") about their fleet operations; we process that data on the tenant's behalf.
1. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Account information | Name, work email, phone, company name, role | You / your employer |
| Fleet operations data | Vehicles, work orders, inspections, parts, photos, notes | Entered by your team |
| Telematics data | Odometer, engine hours, diagnostic codes, last known vehicle location | Connected integrations (e.g., Verizon Connect Reveal), when a tenant enables them |
| Billing information | Plan, subscription status, payment card (held by Stripe — we never store card numbers) | You / Stripe |
| Usage & device data | Log data, IP address, browser type, pages viewed, mobile push tokens | Automatic |
| Communications | Support tickets, demo requests, emails with our team | You |
| Migration intake data | Contact details and fleet spreadsheets you submit for concierge onboarding | You |
2. How We Use Information
- Provide, operate, and secure the Service, including authentication and role-based access;
- Process subscriptions and payments through Stripe;
- Send transactional messages — verification emails, notifications you or your company enable, support replies;
- Power optional features a tenant turns on, such as telematics sync or AI-assisted diagnostics;
- Monitor performance, prevent abuse, and debug problems;
- Respond to demo requests, migration-intake submissions, and support inquiries;
- Comply with legal obligations.
We do not sell personal information, and we do not use Customer Data to train third-party AI models.
3. AI Features
When a tenant enables AI-assisted features, the content you submit to those features (such as a repair question or photo) is sent to our AI provider to generate a response. These requests are used to provide the feature, not to build advertising profiles. Do not submit sensitive personal information to AI features.
4. How We Share Information
- Within your company: Data you enter is visible to other users of your tenant according to the roles and permissions your administrators configure.
- Service providers: We use vetted vendors to run the Service — cloud hosting and storage, Stripe (payments), Resend (email delivery), telematics providers a tenant connects, AI model providers for AI features, and push notification delivery services. They may process data only to provide their services to us.
- Legal: We may disclose information if required by law, or to protect the rights, safety, or property of DZ Fleet Suite, our customers, or the public.
- Business transfers: If we are involved in a merger, acquisition, or asset sale, information may be transferred with notice.
5. Driver Location Data
Vehicle location shown in the Service is the last known position reported by a tenant's connected telematics provider — it is associated with vehicles, not continuously tracked from drivers' personal devices. Tenants are responsible for complying with laws and workplace policies applicable to employee monitoring in their jurisdiction and for notifying their drivers as required.
6. Cookies and Similar Technologies
We use cookies and browser storage for sign-in sessions, security, and remembering preferences. We do not run third-party advertising trackers on the Service. You can control cookies through your browser settings; disabling them may break sign-in.
7. Data Retention
We retain account and fleet data for as long as the tenant's account is active. After account closure, tenants may request an export within 30 days, after which data may be deleted from active systems and subsequently from backups on a rolling basis. Fleet spreadsheets submitted through the public concierge-migration intake are automatically removed from active application storage after 30 days; you may request earlier deletion. We retain some records (such as billing history) as required for legal, tax, or accounting purposes.
8. Security
We use industry-standard safeguards including encryption in transit, hashed passwords, tenant data isolation, role-based access control, and audit logging of administrative actions. No system is perfectly secure; please use strong, unique passwords and report suspected issues to helpdesk@dzfleetsuite.com.
9. Your Choices and Rights
- You can access and update your profile information in the app.
- Depending on where you live, you may have rights to access, correct, delete, or export personal information. Because we process most data on behalf of tenants, employees and drivers should direct requests to their employer (the tenant); we will support tenants in fulfilling them. You can also contact us directly at helpdesk@dzfleetsuite.com.
- You can opt out of non-essential notifications in the app; transactional messages (like verification emails) are sent as needed to operate the Service.
10. Children
The Service is for business use and not directed to children under 16. We do not knowingly collect personal information from children.
11. International Users
The Service is hosted in the United States. If you access it from outside the U.S., you understand your information will be processed in the U.S., where data protection laws may differ from your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes we will provide notice (for example, by email or in-app notice) before they take effect. The "Last updated" date above reflects the current version.
13. Contact Us
Questions or requests about privacy: helpdesk@dzfleetsuite.com.